FAQ's

Comfort Transfer is a premium travel service offering luxurious and reliable private car hiring across Switzerland. We aim to make every journey smooth, whether it’s for business, tourism, or a special event, with top-class service and stylish vehicles.

We provide a range of car hiring services including city-to-city transfers, airport travel, hourly bookings, and event transportation. Our flexible service caters to business professionals, tourists, and group travellers.

Yes, we operate in Zurich, Geneva, Basel, Lucerne, Interlaken, and other major cities. Our services also extend to popular destinations and cross-border trips for complete travel convenience.

Definitely. Whether you're attending a corporate meeting or exploring scenic locations, we ensure a relaxing, elegant ride tailored to both business and leisure needs.

Yes, we offer a diverse fleet including luxury sedans, premium SUVs, and comfortable vans. You can choose the ideal vehicle to match your travel style and group size.

Yes, our car hiring service is perfect for weddings, corporate events, private celebrations, and VIP transfers. We ensure everything is managed professionally and with style.

Yes, we specialize in intercity travel across Switzerland. Whether it’s a short ride or a long-distance journey, we make sure it’s smooth and enjoyable from start to finish.

Absolutely. We provide child seats, booster seats, and other special travel requirements upon request. Just let us know in advance during booking.

Yes, we offer custom itineraries with multiple stops. Whether it’s sightseeing, business meetings, or pick-ups along the way, we plan your route accordingly.

You can reach us 24/7 via our website, email, phone, or WhatsApp. Our team is always ready to help with tailored travel plans and special service requests.

You can easily book your ride through our official website using the online booking form. Alternatively, bookings are accepted via email, phone, or WhatsApp for your convenience. Our process is simple, quick, and secure.

Yes, same-day bookings are accepted based on vehicle availability. We recommend contacting us as early as possible on the day of travel to increase your chances of securing your preferred vehicle and timing.

To ensure availability and preferred vehicle selection, we recommend booking at least 24–48 hours in advance. For peak travel periods or special requirements, booking earlier is advised.

Yes, we offer the flexibility to schedule recurring rides or round-trip bookings. Just mention your travel needs during the reservation, and we’ll handle the scheduling for a hassle-free experience.

Yes, once your ride is confirmed, you’ll receive a detailed confirmation email that includes pickup time, vehicle type, chauffeur info (if available), and other relevant trip details.

If you don’t receive your confirmation, first check your spam or junk folder. If it’s not there, please contact us right away via email, phone, or WhatsApp, and we will resend it promptly.

Absolutely! We accept bookings via both WhatsApp and phone calls. Our customer service team is available to assist you directly and guide you through the booking process.

Yes, our user-friendly online booking system is available 24/7 on our website. It allows you to quickly reserve a ride, choose your vehicle, and receive instant confirmation.

Yes, you can modify your booking by contacting us directly. We recommend making changes as early as possible to ensure we can accommodate your new travel requirements.

Yes, Comfort Transfer operates round-the-clock to serve your travel needs at any time of day or night. Whether it’s an early morning airport transfer or a late-night pickup, we’ve got you covered.

Our rates are calculated based on several factors including the type of vehicle you select, the distance you need to travel, and the duration of the trip. Special requests such as additional stops or extra waiting time can also affect the price. We make sure to provide you with a clear and upfront quote so you know exactly what to expect.

Most of our services use fixed pricing to give you peace of mind before your journey begins. This means you won’t be charged extra due to traffic delays or route changes. Fixed pricing helps avoid surprises and ensures transparent costs. In some rare cases, metered pricing may apply, but this will be communicated beforehand.

No, we pride ourselves on complete transparency. The price you see during booking includes all standard fees like fuel, tolls, and parking. We never add unexpected charges after your trip. Any optional extras like child seats or special requests will be clearly stated before you confirm your booking.

Your fare covers the use of a premium vehicle, professional service, fuel costs, toll fees, and parking charges during your journey. It also includes standard waiting times, so you won’t be rushed. If you require special services like extra stops or equipment, those may incur additional fees, but we’ll always inform you upfront.

Typically, our night-time service is included in the standard fare with no additional charge. However, for journeys during peak holiday periods or very late hours, a small surcharge might apply. If this is the case, we will always notify you in advance so you’re fully informed before booking.

We accept a wide range of payment options including major credit and debit cards, PayPal, bank transfers, and cash where applicable. This flexibility allows you to choose the most convenient method for your needs. All online payments are securely processed to protect your information.

Yes, paying in advance is easy and recommended, especially for pre-booked trips. This helps streamline your experience by eliminating the need for payment during the trip. We provide secure online payment options that confirm your booking instantly and give you peace of mind.

Absolutely, we offer corporate accounts and billing solutions tailored for businesses. This includes monthly invoicing, detailed expense reports, and priority booking services. Corporate clients benefit from streamlined payments and dedicated support for managing multiple trips.

Yes, all fares shown include any applicable local taxes. This means the price you see during booking is the final amount, with no hidden taxes added later. We make sure tax compliance is clear and transparent for every customer.

Yes, after payment is completed, we automatically send a detailed receipt to your email address. If you require a formal invoice for business or reimbursement purposes, simply request one and we will provide it promptly. Keeping track of your payments is simple and hassle-free.

Yes, we offer reliable airport pick-up and drop-off services to make your journey hassle-free. Whether you’re arriving or departing, we ensure timely and comfortable transfers to and from the airport. Our professional team is ready to assist you throughout your trip.

We cover all major airports in Switzerland including Zurich, Geneva, Basel, Bern, and more. No matter which airport you land at or depart from, Comfort Transfer is available to provide smooth and efficient transportation tailored to your schedule.

No worries! We monitor all flight schedules in real-time, so if your flight is delayed or arrives early, we adjust your pick-up time accordingly. This ensures that your chauffeur is always ready when you land, without you having to worry about delays.

Yes, your chauffeur will be waiting for you at the arrivals terminal with a clear sign displaying your name. We strive to make the meeting point easy and stress-free, so you can start your journey with ease and confidence.

Your chauffeur will meet you right at the designated arrivals area or the agreed meeting point. They will be holding a sign with your name for easy identification. Additionally, you can contact us anytime if you have trouble locating your chauffeur.

Absolutely. We track flight arrivals live to ensure your chauffeur is informed of any changes. This allows us to adjust pick-up times automatically so you don’t have to worry about unexpected delays or early landings.

Our fare generally includes a standard waiting time after your flight lands to accommodate customs and baggage collection. If your wait time exceeds the included period, additional charges may apply, but we always inform you upfront.

Yes, you can update your pick-up details such as flight number or pick-up time by contacting us directly. We recommend informing us as soon as possible so we can make the necessary adjustments without any issues.

Yes, our professional chauffeurs are happy to help with your luggage from the airport terminal to the vehicle, ensuring a smooth and comfortable start or end to your trip. Your convenience is our priority.

Definitely. We provide direct transfers from the airport to your hotel or any other destination of your choice, ensuring a seamless, door-to-door travel experience without unnecessary stops.

Yes, we provide convenient hourly car hire services that let you use our vehicles for as long as you need. This option is perfect for short trips, meetings, or when you want the flexibility to travel around the city without worrying about separate bookings.

The minimum booking time for our hourly car hire service is typically one hour. This ensures you have enough time to complete your planned activities comfortably, with the option to extend if required.

Absolutely. We offer full-day bookings that give you the freedom to use the vehicle for up to 8-12 hours, depending on your needs. Full-day hire is ideal for sightseeing, business trips, or long journeys where you want a dedicated vehicle.

Yes, the rates for hourly and full-day bookings differ. Hourly bookings are charged based on the time you use the vehicle, while full-day bookings offer a fixed rate that often provides better value for longer use.

Yes, you can request to extend your booking anytime during your trip, subject to vehicle availability. Just contact our support team, and we’ll do our best to accommodate your needs without any hassle.

Fuel costs are usually included for most hourly and full-day bookings. However, it’s best to confirm this at the time of booking to understand if any additional charges apply for longer trips or special circumstances.

Yes, we offer flexible pick-up and drop-off locations to suit your convenience. Whether you want to start your hire from home, office, or any other spot, we’ll arrange it to make your experience smooth and comfortable.

Definitely. Our services allow you to customize your travel route according to your plans. Whether you want to make multiple stops or take scenic detours, just let us know, and we’ll plan accordingly.

We provide a range of vehicles for hourly hire including luxury sedans, SUVs, and spacious vans. You can choose the vehicle that best fits your group size, style, and comfort preferences.

Our hourly car hire service is available in all major Swiss cities, including Zurich, Geneva, Basel, and more. If you’re unsure about availability in your city, just reach out and we’ll confirm for you.

The amount of luggage you can bring depends largely on the vehicle you choose. Standard sedans typically accommodate 2-3 medium suitcases comfortably, while SUVs and vans offer much more space, suitable for families or groups traveling with several bags. We recommend selecting a vehicle based on your luggage needs to ensure a comfortable journey.

While there isn’t a strict size limit for standard luggage, extremely large or unusually shaped items might require special arrangements. Most cars can handle regular suitcases, but if your luggage exceeds typical dimensions, it’s best to notify us in advance so we can provide the right vehicle or accessories.

Yes, we can accommodate extra or oversized bags such as large suitcases, golf bags, or musical instruments. However, it’s important to inform us before your trip so we can ensure the vehicle has adequate space or arrange for a larger vehicle or additional support.

We are fully equipped to handle specialized items like skis, strollers, bicycles, or other sports gear. Please let us know ahead of time so we can prepare the vehicle accordingly, including installing racks or roof boxes if necessary to ensure safe transport.

Yes, informing us about your luggage details before your trip helps us provide the most suitable vehicle and avoid any inconvenience. It ensures that your journey is comfortable and that there’s enough space for all your belongings.

Yes, trailers and roof boxes can be arranged upon request, especially for trips involving bulky items like skis or camping equipment. These options expand your storage capacity significantly and are ideal for longer journeys or outdoor activities.

Pets are welcome in our vehicles, but it’s important to inform us during booking so we can prepare the vehicle accordingly. We advise bringing carriers or blankets for your pet’s comfort and hygiene, and some vehicles may have specific pet-friendly policies.

In most cases, normal luggage is included in the fare. However, additional charges may apply if your luggage exceeds the vehicle’s standard capacity or if special equipment like trailers or roof boxes are needed. We’ll always inform you about any extra costs beforehand.

If the luggage volume exceeds what the vehicle can safely accommodate, we may need to upgrade you to a larger vehicle or arrange extra transport. This ensures safety and comfort for all passengers and their belongings without overcrowding.

For large groups or heavy luggage loads, SUVs, luxury vans, or minibuses are the best choice. These vehicles offer spacious interiors and ample boot space, making them perfect for family trips, group travel, or transporting sports equipment.

The passenger capacity depends on the vehicle type. Standard sedans comfortably seat up to 3 passengers, SUVs can accommodate 5, while luxury vans and minibuses can carry anywhere from 7 to 15 passengers. We recommend choosing a vehicle based on your group size for maximum comfort.

Yes, we have a fleet of larger vehicles like luxury vans and minibuses designed specifically to handle large groups. These are perfect for corporate events, tours, family gatherings, or any occasion requiring spacious and comfortable transport for many people.

Absolutely! We offer flexible booking options that allow multiple stops or drop-offs during a single trip. Just inform us about your itinerary in advance so we can plan the route accordingly and ensure a smooth, hassle-free journey.

Yes, we provide tailored group transfer services for corporate events, conferences, and business meetings. Our professional chauffeurs and premium vehicles ensure punctuality and comfort, making your corporate travel efficient and stress-free.

Certainly! For very large groups or events, we can arrange multiple vehicles to ensure everyone travels comfortably. Coordination between vehicles is managed by our team to keep your group together and on schedule.

We often offer special rates or discounts for large group bookings or corporate clients. Please contact us directly with your group details and travel plans to discuss available offers and pricing options.

Yes, our vehicles and chauffeurs are available for private tours around Switzerland and neighboring regions. We can customize your route, stops, and timing to fit your sightseeing plans perfectly.

Yes, splitting your journey into multiple routes or segments is possible. This flexibility helps you cover more locations in one booking, making it ideal for tours, events, or multi-destination travel plans.

We specialize in event transportation, including weddings, parties, and private celebrations. Our luxury vehicles and professional chauffeurs provide reliable, stylish service to make your special day even more memorable.

Absolutely. Our fleet consists of well-maintained, modern vehicles designed with passenger comfort in mind. Features like spacious seating, climate control, and smooth rides ensure a pleasant experience, even on longer trips.

Yes, we operate in all kinds of weather, including rain, snow, and fog. Our experienced chauffeurs are trained to handle tough conditions safely, ensuring you get to your destination without hassle. Safety is our priority no matter the weather.

Definitely. Our vehicles come with winter tires and all necessary snow equipment to maintain grip and control on icy or snowy roads. This helps provide a secure and comfortable ride during harsh winter conditions.

Sometimes, extreme winter weather can cause slight delays due to road conditions or traffic. However, we closely monitor all situations to minimize delays and keep you informed if any adjustments are needed.

Yes, we offer transfers to many remote and mountainous locations. Just inform us about your exact route so we can prepare the right vehicle and chauffeurs who are experienced with such terrain for a smooth journey.

Yes, for routes with heavy snow or difficult terrain, we equip our vehicles with snow chains to improve traction and safety. This ensures that even in challenging conditions, your travel remains safe and reliable.

Weather-related cancellations are very rare but can happen if conditions are unsafe for travel. In such cases, we prioritize your safety and offer to reschedule or provide a full refund as per your preference.

If a road closure occurs due to weather or other reasons, our team will quickly find alternative routes to reach your destination. We stay updated on road conditions to plan the safest and fastest journey possible.

Yes, we provide direct transfers to and from major ski resorts. Our vehicles are prepared to handle winter gear and snowy conditions, ensuring your transfer is smooth, comfortable, and hassle-free.

Travel safety is our top priority. Our chauffeurs are trained for extreme weather, and vehicles are regularly maintained and equipped for such conditions. We continuously assess the weather to decide if travel is safe.

Yes, all our vehicles have climate control systems to keep you comfortable in any weather. Whether it’s cold winter or warm summer, you can expect a pleasant and relaxing environment inside the car.

Yes, all our vehicles come with comprehensive insurance coverage. This means both passengers and chauffeurs are protected in case of any accidents or damages. Our insurance policies comply with local regulations to ensure your peace of mind throughout the journey.

Your ride is completely private, so you won’t share the vehicle with other passengers. This ensures a personalized experience, greater comfort, and flexibility in timing and route. Private rides are especially great for business travelers and families who value privacy.

Yes, every vehicle in our fleet is equipped with modern climate control systems. You can easily adjust the temperature inside the car to your liking, whether you need cooling during summer or heating in colder months. This feature guarantees a comfortable ride regardless of external weather.

We take cleanliness very seriously. Each vehicle is thoroughly cleaned and sanitized before every trip to maintain a hygienic environment. This includes disinfecting high-touch surfaces to ensure your safety and comfort at all times.

Absolutely. All our vehicles are equipped with essential safety features such as airbags, anti-lock braking systems (ABS), traction control, and electronic stability control. These features are regularly inspected to ensure your trip is as safe as possible.

Yes, seatbelts are provided for every passenger seat, and all cars come equipped with multiple airbags. These safety measures are designed to protect occupants in the event of sudden stops or collisions, prioritizing your security.

Our vehicles undergo routine maintenance according to strict schedules set by manufacturers. Regular servicing ensures that cars are mechanically sound, safe to drive, and comfortable for passengers, minimizing the risk of breakdowns.

Yes, you can request a quiet ride when booking. Our chauffeurs respect your preference by minimizing conversation and ensuring a peaceful environment during your journey, perfect for rest or work.

Yes, all vehicles are strictly non-smoking. This policy helps maintain fresh air quality and a pleasant atmosphere inside the car, ensuring comfort for all passengers regardless of their preferences.

Yes, for your convenience and health safety, we provide hand sanitizers and complimentary bottled water in all vehicles. These small touches help you stay refreshed and maintain hygiene during your trip.

Our cancellation policy is designed to be fair and transparent. You can cancel your booking anytime before the scheduled pick-up, but cancellation fees may apply depending on the notice period. We encourage early cancellations to avoid charges and help us manage our fleet efficiently.

You can cancel your booking easily through our website, by contacting customer support via phone, email, or WhatsApp. Just provide your booking details, and our team will process the cancellation promptly to ensure a hassle-free experience.

Cancellation fees depend on how close you are to the pick-up time. Generally, cancellations made well in advance are free, while last-minute cancellations may incur a fee to cover operational costs. We recommend checking the specific terms when booking.

We typically require at least 24 hours’ notice to cancel without any charges. Providing more notice helps us reassign the vehicle and offer the slot to other customers. Shorter notices may result in partial or full cancellation fees.

Yes, you can request changes to your pick-up time or location. Please notify us as soon as possible to allow for smooth adjustments. Depending on availability and timing, some changes may be subject to additional charges.

Last-minute cancellations may incur a fee because the vehicle and chauffeur were reserved exclusively for you. We understand emergencies happen, so we handle such cases with flexibility, but some charges might still apply to cover costs.

Refund eligibility depends on the timing of your cancellation and our policy at the time of booking. Cancellations made within the allowed timeframe are typically refundable, minus any service fees, while last-minute cancellations might not be fully refunded.

Yes, rescheduling is possible and often encouraged if your plans change. Contact us early with the new details, and we will do our best to accommodate your new schedule without penalties, subject to vehicle availability.

Minor changes like adjusting pick-up time or location may be free if requested well in advance. However, last-minute or significant changes could involve extra fees, depending on the operational impact and vehicle availability.

Yes, if for any reason we need to cancel your booking, we will inform you immediately via your preferred contact method. Our team strives to provide alternatives or solutions to minimize any inconvenience caused.

We actively track your flight using live updates. If your arrival is delayed, we automatically adjust your scheduled pick-up time to match. You don’t need to call us—we’ll be updated in real time. Our goal is to make sure your transfer remains smooth, even with unexpected changes. No extra steps or stress on your part.

No, there are no additional charges if your flight lands late. We understand that delays are common and beyond your control. Your new arrival time is synced with our system, so we stay updated without needing input from you. Your comfort and convenience remain our top priority at all times.

We use real-time monitoring tools to track both flights and traffic conditions. Our vehicles are dispatched based on your arrival updates and expected road conditions. This planning helps us reach your pick-up location a few minutes early. You don’t have to worry about waiting or searching—we’ll be ready when you are.

We offer a reasonable waiting period to allow for delays at immigration, customs, or baggage claim. You can contact us via call or message if the process takes longer than expected. We’re flexible and understand that such delays are normal. Our goal is to wait patiently while you complete formalities.

Yes, we aim to have the vehicle arrive about 10–15 minutes ahead of your confirmed time. This buffer ensures that you're not rushed or kept waiting. Early arrival also helps in situations where your plans shift slightly or you're ready sooner than expected. Your peace of mind matters to us.

We include a complimentary waiting period of up to 60 minutes for airport pickups to allow for any delays. For hotel or city pick-ups, a grace time of 15 minutes is included. This ensures you have enough time to reach the vehicle without stress. Additional wait time can also be arranged upon request.

If you’re running behind schedule, just call or message us as soon as you can. We’re happy to adjust the timing to suit your situation. There’s no need to worry—we stay flexible and responsive to your needs. Communication helps us make your experience as smooth as possible.

Yes, we offer a built-in grace period to account for delays at airports, hotels, or other locations. This time allows for unexpected issues like long queues or last-minute changes. You won’t be rushed, and we’ll be ready when you are. It’s all about giving you a relaxed and stress-free experience.

Absolutely. If your plans change at the last minute due to delays, just inform us right away. We’ll do our best to adjust the schedule to fit your new timing. We know that travel can be unpredictable, so flexibility is part of our service. You're always in control of your trip.

Yes, we constantly monitor traffic through reliable tracking systems. This helps us choose the fastest and least congested routes. Whether you're arriving at the airport or heading to a hotel, our goal is to avoid delays and make your ride as efficient as possible. We plan ahead so you don’t have to.

Yes, child safety seats are available on request to ensure your little one’s safety throughout the journey. Whether it’s an infant, toddler, or young child, we’ve got the right seating option for their age and size. Just let us know in advance so we can have it ready. Safety is always our top priority when it comes to kids.

Most of the time, baby or booster seats are included at no extra cost, but we recommend checking during booking for confirmation. Our goal is to make family travel easy and affordable. We never compromise on child safety, and your convenience matters to us.

Absolutely. Our vehicles are selected to offer easy access, comfortable seating, and a smooth travel experience for senior passengers. We understand the importance of extra space and comfort, especially for elderly guests. Your loved ones can sit back and relax with peace of mind.

Yes, you’re welcome to bring a stroller or pram. We have enough space to accommodate baby gear without any hassle. Just mention it while booking so we can plan accordingly. We want you and your child to travel comfortably, with everything you need.

Some of our vehicles are wheelchair accessible, depending on availability. If you or someone in your group requires accessibility support, please inform us during booking. We’ll make sure to provide a vehicle that fits your needs. Accessibility and dignity go hand in hand.

Yes, you can always request extra assistance for elderly passengers. Whether it’s help with getting in and out, managing luggage, or just ensuring a calm, relaxed journey—we’re here to support. We treat every passenger with care and respect, especially those who need a little more attention.

Definitely. Our vehicles offer smooth, air-conditioned rides with plenty of space, making them ideal for traveling with kids. Whether it’s a nap or a snack break, children can enjoy the journey without discomfort. We always aim for a peaceful and enjoyable travel experience.

Yes, we do offer family-friendly options tailored to your group’s size and needs. Whether it’s child seats, extra luggage space, or a specific route—you can customise your ride easily. Just let us know your preferences during booking, and we’ll handle the rest.

For safety reasons, a child cannot travel alone unless accompanied by an adult or prior arrangements have been made. If you’re planning something special, reach out to us in advance so we can guide you through the process. The safety and comfort of young travelers is always our main concern.

There are no strict age restrictions—everyone from infants to elderly family members is welcome. However, for solo child travel or passengers with special needs, it’s best to inform us beforehand. That way, we can make the right arrangements to ensure a safe and smooth experience for all.

We cover all major cities in Switzerland, including Zurich, Geneva, Bern, Lucerne, Lausanne, Interlaken, and many more. Whether you’re heading to a city center, a hotel, or a remote area—we’ve got you covered. Just share your pickup and drop-off points, and we’ll make it happen.

Yes, transfers from Lucerne to other cities are easily available. Whether you’re going to Zurich, Interlaken, Bern, or beyond, we ensure a smooth and comfortable journey. Advance booking helps us prepare the perfect ride for your needs.

Absolutely. Long-distance city-to-city travel is available throughout Switzerland and nearby regions. Whether it’s a business trip, vacation, or special event, we’re here to take you wherever you need to go—comfortably and on time.

Yes, we offer transfers between popular tourist spots like the Matterhorn, Jungfraujoch, Rhine Falls, and more. You can even plan multi-stop routes between attractions. It’s a hassle-free way to explore without worrying about directions or timing.

Of course. We provide convenient travel options to famous ski resorts such as Zermatt, Verbier, St. Moritz, and Davos. Whether you're carrying equipment or just heading for some winter fun, we ensure a smooth ride even in snowy conditions.

Yes, even if you’re staying in a remote village or mountain area, we can arrange travel to the nearest city or transport hub. We specialize in both short and long routes, so you can rely on us no matter where you’re starting from.

Currently, international travel to nearby countries such as France, Germany, Italy, Austria, and Liechtenstein is not available. Our services are limited to domestic travel within Switzerland. We recommend checking back later or contacting our team for updates regarding future cross-border availability.

We cover a wide network across Switzerland and nearby countries. While the full list is quite extensive, you can get a detailed list by contacting our support or checking the booking page. You’ll find major cities, towns, airports, resorts, and attractions listed.

Yes, we provide travel within all major Swiss cities, including Zurich, Geneva, and Bern. Whether it’s hotel transfers, city tours, or business appointments, you can count on us for punctual and comfortable service within the city limits.

Yes, custom routes are available based on your travel plans. Just let us know your pickup point, destinations, and any specific stops or preferences. We’ll tailor the trip exactly the way you want—making your travel as smooth and flexible as possible.

You can contact us easily through phone, email, or the contact form on our website. All the details are provided in your booking confirmation. We’re always happy to assist with your questions, changes, or special requests.

Yes, support is available 24/7 for your convenience. Whether your journey is early in the morning or late at night, our team is ready to help anytime. You’ll never feel stranded or unheard when you need assistance.

Yes, we offer multilingual assistance for travelers from around the world. Our team can communicate in several major languages, making it easier for you to get help and feel comfortable no matter where you're from.

We aim to respond to most queries within a few minutes to an hour, especially for urgent matters. For non-urgent requests, you can expect a reply within a few working hours. We're committed to fast and reliable communication.

Yes, you can easily update your booking by contacting our support team. Whether you need to change the time, pickup location, or number of passengers, we’ll help you make adjustments quickly and smoothly.

In case of an emergency, the fastest way to reach us is via phone or WhatsApp. The contact details are shared with you during confirmation, so help is just a call or message away day or night.

Yes, we provide support via WhatsApp and live chat for quick assistance. Whether you have a question or need to make a change, just send us a message—we’re always online and responsive.

Definitely. Our support team is experienced in handling group travel and can guide you through the process. Whether it’s a family trip or a business outing, we’ll make sure everything is well-organized for your group.

Yes, once your booking is confirmed, you’ll receive a detailed confirmation via both email and SMS. This includes trip details, contact info, and any special instructions so you’re fully prepared before the journey.

Absolutely. We welcome feedback and take it seriously to improve our service. You’ll receive a follow-up message after your ride, or you can leave your comments directly on our website or support channels.

Yes, we provide tailored services specifically designed for business executives. Our focus is on offering comfortable and professional travel solutions that ensure you reach your meetings or conferences on time without any hassle. Your convenience and efficiency are our top priorities.

Absolutely, you can book a vehicle for a full day to cover multiple meetings or events. This option is ideal for professionals who require flexible transportation throughout the day. It allows you to focus on your work while we handle your seamless travel.

Our premium vehicles are carefully selected to meet the high standards expected by VIP clients. They offer elegance, comfort, and privacy to make every trip special and tailored to your needs. We prioritize quality to ensure a first-class experience.

Yes, privacy and discretion are fundamental to our service. Every trip is conducted confidentially to protect your personal and professional information. You can trust us to maintain complete privacy during your travel.

Most of our luxury vehicles come equipped with complimentary high-speed Wi-Fi. This lets you stay connected, check emails, or attend virtual meetings during your journey without interruption. Staying productive on the move has never been easier.

You can request a specific vehicle model when booking your VIP trip. Subject to availability, we strive to accommodate your preferences to provide a personalized and comfortable travel experience.

Yes, we arrange transportation for corporate events, conferences, and seminars. Whether it’s a small group or a large team, we deliver professional and smooth travel solutions to ensure your event runs effortlessly.

Certainly, we offer recurring bookings for businesses that require regular transportation. Whether daily, weekly, or monthly, we provide reliable and consistent travel services tailored to your company’s schedule.

Yes, we provide convenient monthly billing options for corporate clients. This simplifies expense tracking and financial management related to your business travel needs.

We do have a loyalty program for our regular corporate customers. Frequent bookings earn you special discounts and additional benefits, making your long-term partnership with us more rewarding.